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Wing of Travel

Grievance Redressal

Last updated September 2026

Draft for review. India's IT Rules, 2021 and the DPDP Act, 2023 require a named Grievance Officer and defined response timelines. Fill in the officer's real name and registered address, and confirm the timelines with your lawyer.

Wing of Travel is committed to resolving your concerns quickly and fairly. If you have a complaint about a booking, a listing, content, payments or your data, please contact us.

How to raise a grievance

  • Email info@wingoftravel.com with the subject “Grievance”.
  • Or message us on WhatsApp at +918073713857.
  • Include your booking reference (if any), a description of the issue, and what outcome you're seeking.

Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder:

  • Name: [Grievance Officer name — to be filled]
  • Company: [Registered legal entity name — to be filled]
  • Email: info@wingoftravel.com
  • Address: [Registered address — to be filled], Coorg, Karnataka, India

Our commitment

  • We acknowledge grievances within 48 hours of receipt.
  • We aim to resolve them within 15 days, or sooner where required by law.

Data protection concerns

For requests about your personal data (access, correction, deletion) under the DPDP Act, 2023, contact the same address and mark your message “Data request”.